OUR POLICIES

Privacy Policy

Privacy & Data Protection Policy At Turme, your privacy and trust are our top priorities. We are committed to protecting your personal information and ensuring a safe, secure, and transparent shopping experience.


1. Information We Collect

We collect the following types of information to process your orders and improve your experience: Personal Details: Name, email address, phone number, and shipping/billing address. Payment Information: Processed securely through trusted payment gateways. Turme does not store your complete payment details. Order Details: Product preferences, purchase history, and related transaction data. Website Usage Data: Through cookies and analytics tools to enhance website performance and personalization.



2. How We Use Your Information

Your information is used only for legitimate business purposes, including: Processing and fulfilling your orders. Sending order confirmations, shipping updates, and customer support messages. Managing returns, refunds, and service requests. Improving our products, services, and user experience. Sending promotional updates (only if you’ve opted in).



3. Data Sharing & Third Parties

We do not sell or trade your personal information. Data may be shared only with trusted service providers, such as: Shiprocket – for shipping and delivery management. Payment Gateways (e.g., Razorpay, Paytm, etc.) – for secure online transactions. Analytics & Marketing Tools (optional) – for website performance tracking. All third-party partners follow strict data protection policies.



4. Data Security

We use SSL encryption and secure server protocols to protect your data during transmission. Access to your information is restricted to authorized personnel only. We regularly update our systems to prevent unauthorized access, alteration, or misuse.



5. Cookies & Tracking

Our website uses cookies to enhance browsing, analyze performance, and remember your preferences. You can choose to disable cookies in your browser, though some website features may not function properly.



6. Your Rights

You have the right to: Access, correct, or request deletion of your personal data. Opt out of marketing emails anytime. Request details on how your data is being used or shared. To exercise these rights, contact us at  support@trumestore.com



7. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal requirements, and support after-sales service.



8. Policy Updates

Turme reserves the right to update or modify this Privacy Policy from time to time. All changes will be reflected on this page with an updated revision date.



9. Contact Us

For questions about our Privacy & Data Protection Policy, reach us at: support@trumestore.com