Terms and Conditions

At Trume, every product is crafted with care and precision using responsibly sourced wood. As our items are handmade, slight variations in texture, color, or finish are natural and reflect the authenticity of craftsmanship. Product images shown on our website are for representation, and minor differences may occur due to lighting or screen settings. By purchasing from us, you acknowledge and appreciate these artisanal qualities.

All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to update product pricing, descriptions, or availability at any time without prior notice. Orders are confirmed only after full payment is received, and payments must be made through our secure online gateway. Once an order is placed, it cannot be canceled or modified after dispatch.

We ensure safe and eco-friendly packaging for all shipments and deliver across India through trusted logistics partners. Delivery timelines may vary based on location and order volume. In rare cases of transit damage, customers must share an unboxing video within 48 hours of delivery for replacement eligibility. By using our website and purchasing our products, you agree to our terms, including our refund and privacy policies.